Refund and Return Policy

At Minim'l, we aim to provide our customers with high-quality products and exceptional service. Please read our refund and return policy carefully.

1. Refund: We do not offer refunds. We only offer exchanges if the product is damaged.

2. Returns and Exchanges:

• We do not accept returns or exchanges unless the product is damaged upon delivery.
• If you receive a damaged product, please notify us on the day of delivery. Claims made after the delivery day will not be eligible for return or exchange.
• In the case of a damaged product, we will provide an exchange for the same item, or if the item is out of stock, we will issue store credit or offer a replacement with a similar product.

3. Conditions for Returns and Exchanges:

• The product must be in its original condition, including all packaging and tags intact.
• Proof of damage, such as clear photos of the damaged item and packaging, must be provided.

4. Non-Refundable Items:

• Items that are not damaged, as well as all sale or clearance items, are not eligible for a refund or exchange.

5. Shipping Costs:

• Shipping charges are non-refundable, and the customer is responsible for return shipping costs unless the product is damaged.

6. Contact Us:

• If you have any questions or concerns regarding your order or this policy, please contact us at support@theminiml.in.